Classroom/ Online: Yes/ No
Scheduling Date(s):
Note: Please click specific date for detailed venue and course fee etc.
1-Day AI-Powered Productivity: Advanced ChatGPT for Smarter Work & Faster Results
In today’s fast-paced workplace, organisations are expected to deliver more, faster, and with greater quality—often with limited resources.
AI tools such as ChatGPT are rapidly becoming essential productivity enablers, helping teams streamline communication, accelerate content creation, and support better decision-making.
This advanced workshop is designed for professionals who are already familiar with basic ChatGPT usage and are ready to unlock its full workplace potential.
Through a highly interactive and hands-on approach, participants will learn how to:
• Design high-impact prompts that produce reliable, work-ready outputs
• Use ChatGPT to reduce time spent on routine tasks (emails, reports, meetings)
• Apply AI to problem-solving, analysis, and decision support
• Build practical AI-assisted workflows for daily work
Participants will leave with ready-to-use prompts, templates, and workflows that can be immediately applied to improve productivity and work quality.
Participants are required to bring an internet-enabled laptop for hands-on exercises with ChatGPT, as the application is web-based. Thank you.
AI tools such as ChatGPT are rapidly becoming essential productivity enablers, helping teams streamline communication, accelerate content creation, and support better decision-making.
This advanced workshop is designed for professionals who are already familiar with basic ChatGPT usage and are ready to unlock its full workplace potential.
Through a highly interactive and hands-on approach, participants will learn how to:
• Design high-impact prompts that produce reliable, work-ready outputs
• Use ChatGPT to reduce time spent on routine tasks (emails, reports, meetings)
• Apply AI to problem-solving, analysis, and decision support
• Build practical AI-assisted workflows for daily work
Participants will leave with ready-to-use prompts, templates, and workflows that can be immediately applied to improve productivity and work quality.
Participants are required to bring an internet-enabled laptop for hands-on exercises with ChatGPT, as the application is web-based. Thank you.
Objective
By the end of this workshop, participants will be able to:
1. Design structured and effective prompts to improve the quality and relevance of ChatGPT outputs
2. Reduce time spent on routine tasks by leveraging ChatGPT for emails, reports, and summaries
3. Apply ChatGPT to problem-solving, idea generation, and decision-making scenarios
4. Streamline meetings and collaboration through AI-generated agendas, minutes, and action tracking
5. Identify and manage data privacy, ethical considerations, and risks when using AI tools
6. Develop a practical AI-assisted workflow to enhance productivity in their own role
1. Design structured and effective prompts to improve the quality and relevance of ChatGPT outputs
2. Reduce time spent on routine tasks by leveraging ChatGPT for emails, reports, and summaries
3. Apply ChatGPT to problem-solving, idea generation, and decision-making scenarios
4. Streamline meetings and collaboration through AI-generated agendas, minutes, and action tracking
5. Identify and manage data privacy, ethical considerations, and risks when using AI tools
6. Develop a practical AI-assisted workflow to enhance productivity in their own role
Outline
1. From Basic Use to Business Impact
* Why AI matters for productivity and efficiency
* Common gaps in current ChatGPT usage
* What differentiates basic vs advanced users
2. Prompt Engineering for High-Quality Business Outputs
* Anatomy of a powerful prompt: Role + Context + Task + Output format
* Techniques: Iterative prompting, Constraint prompting, Persona-based prompting, Structured output prompting
3. High-Impact Communication with ChatGPT
* Drafting professional emails (tone: persuasive, diplomatic, assertive)
* Writing and summarising reports
* Enhancing clarity and consistency in communication
4. AI-Assisted Thinking & Decision-Making
* Using ChatGPT as a thinking partner
* Applying structured frameworks: SWOT, 5 Whys, Pros & Cons
* Generating options and evaluating trade-offs
5. Automating Daily Work with ChatGPT
* Generating meeting agendas, minutes of meeting, action items and follow-ups
* Creating reusable prompt templates
6. Managing Risks – Responsible & Secure Use of AI
* Data privacy risks (workplace context)
* What should NOT be shared with AI tools
* Bias, inaccuracies, and verification techniques
* Best practices for responsible usage
7. Applied Workplace AI Project
Group Project: Develop a ChatGPT Solution
Participants will:
* Identify a real workplace task or challenge
* Design prompts and workflows using ChatGPT
* Generate outputs (e.g., email, report, solution)
* Why AI matters for productivity and efficiency
* Common gaps in current ChatGPT usage
* What differentiates basic vs advanced users
2. Prompt Engineering for High-Quality Business Outputs
* Anatomy of a powerful prompt: Role + Context + Task + Output format
* Techniques: Iterative prompting, Constraint prompting, Persona-based prompting, Structured output prompting
3. High-Impact Communication with ChatGPT
* Drafting professional emails (tone: persuasive, diplomatic, assertive)
* Writing and summarising reports
* Enhancing clarity and consistency in communication
4. AI-Assisted Thinking & Decision-Making
* Using ChatGPT as a thinking partner
* Applying structured frameworks: SWOT, 5 Whys, Pros & Cons
* Generating options and evaluating trade-offs
5. Automating Daily Work with ChatGPT
* Generating meeting agendas, minutes of meeting, action items and follow-ups
* Creating reusable prompt templates
6. Managing Risks – Responsible & Secure Use of AI
* Data privacy risks (workplace context)
* What should NOT be shared with AI tools
* Bias, inaccuracies, and verification techniques
* Best practices for responsible usage
7. Applied Workplace AI Project
Group Project: Develop a ChatGPT Solution
Participants will:
* Identify a real workplace task or challenge
* Design prompts and workflows using ChatGPT
* Generate outputs (e.g., email, report, solution)
Who should attend
This course is designed for working professionals who already have basic experience using ChatGPT and want to leverage advanced AI techniques to work smarter and achieve faster results.
Profile of Swing Goh
DISC Flow® Certified Trainer | Keynote Speaker | Life Coach | People Developer | Facilitator | Change Consultant | Gen AI Trainer |Infopreneur
Swing Goh is a Facilitator, Speaker, People Developer, and Courseware Designer with nearly 18 years of extensive experience in hands-on Engineering, Quality, Project Management (in the manufacturing industry), and Customer Service within multinational corporations and various industrial sectors. Her diverse skill set, resourcefulness, and innovative approach make her a highly effective and inspiring facilitator in adult learning.
Swing excels in working within multi-cultural and diverse environments, which enhances her ability to connect with and relate to professionals from different backgrounds. This skill has contributed significantly to her success as a facilitator.
She facilitates WSQ Employability Skills, Generic Manufacturing, and Service Excellence modules, along with customized programs. Her clients include AB Scitex, AMK Town Council, ASME, Broadcom, CHASSasia, Dialog Asia, Evergreen Shipping, Food Empire, Food Junction, Fu Yu Manufacturing, Hexon Technology, Home Team Academy, Jurong Port, K Box, Leonian Holdings, Makino Asia, Maybank, MINDEF, New Port Duty-Free, Oil States Industries, Singapore Power, Singapore Technologies Marine Ltd, Swiss Precision, and Wine Connection, among others. In addition to her facilitation work, Swing is actively involved in courseware development and consultancy, including conducting Training Needs Analysis for corporate clients.
Swing holds a Master’s Degree in Engineering Science (Engineering Management) and a Diploma in Quality Assurance Engineering. She is a professional coach in Transformative Coaching, an ICF-approved training program, and holds an Advanced Certificate in Training and Assessment (ACTA). Additionally, she is IBM-certified in AI and Design Thinking.
